Remove Product Knowledge Remove Sales Management Remove Sales process
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Are your sales training efforts keeping up with customer expectations?

Integrity Solutions

Digital transformation is introducing a vast array of sales technology systems and tools into the sales process, from the CRM to quoting software to AI applications that provide cues during calls and everything in between. There’s also the question of what that onboarding and training time is being used for.

Training 178
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10 Selling Principles That Are the Foundation for Stronger Customer Relationships

Integrity Solutions

The buying process has gotten much more complex. No wonder sales managers are worried about whether they have the teams in place to recapture lost ground and take advantage of a rebounding economy. Trust, that building block of relationship sales, comes down to integrity. Customer expectations are higher than ever.

Ethics 203
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article thumbnail

Are your sales training efforts keeping up with customer expectations?

Integrity Solutions

Digital transformation is introducing a vast array of sales technology systems and tools into the sales process, from the CRM to quoting software to AI applications that provide cues during calls and everything in between. There’s also the question of what that onboarding and training time is being used for.

Training 100
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Sales Retention: Will You Be Able to Keep Your Superstars In The Future?

Integrity Solutions

At the same time, there are now a whole host of factors that could be pushing your top sales talent out the door, and money and incentives won’t be enough to retain them. Selling skills, techniques and product knowledge are important, but negative beliefs and mindset issues can override it all. Sound familiar?

Sales 171
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Want More Sales Conversations? Start With What You’re Telling Yourself

Integrity Solutions

When we conducted a survey looking into the factors that make a difference in sales performance, 84% of sales leaders told us that beliefs (mindset) and values (a general desire to create value for the customer) are at least as important as selling skills and product knowledge.

Sales 176
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Want More Sales Conversations? Start With What You’re Telling Yourself

Integrity Solutions

When we conducted a survey looking into the factors that make a difference in sales performance, 84% of sales leaders told us that beliefs (mindset) and values (a general desire to create value for the customer) are at least as important as selling skills and product knowledge.

Sales 152
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Essential Aspects of Sales Training

Integrity Solutions

Successful sales people know is about doing something for the customer – not to the customer. All the product knowledge, core selling skills, time and CRM management capabilities are far less impactful to the ultimate success of a salesperson than their core attitudes, beliefs, values and motivations.

Training 130