Remove Management Remove Product Knowledge Remove Training
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Investing in Small Business Sales Training

Integrity Solutions

One of the most critical areas where small businesses can gain a competitive edge is by investing in their teams’ development, particularly through sales training. The Fundamental Element Sales Training Often Overlooks Sales training is often deployed with a focus on product knowledge, process, selling skills and techniques.

Training 250
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Customer Service Training: Empowering A Service Mindset

Integrity Solutions

Their emphasis customer service training delivers end-to-end service excellence that is driving strong loyalty, competitive differentiation and direct revenue generation. It’s a never-ending process that we need to nurture, foster and manage. But great customer experiences don’t just happen.

Training 265
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A Sales Training Strategies Action Plan to Ignite Your Team’s Success

Integrity Solutions

If you’ve implemented sales training this year, you’re not alone. Studies have shown that upwards of $15 billion is spent annually on sales training in the United States alone. And are there specific sales training strategies behind that critical investment to help ensure its success and strong ROI?

Training 212
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Are your sales training efforts keeping up with customer expectations?

Integrity Solutions

The question is, are sales training efforts keeping up? In the past, it’s possible that you could have gotten away with putting new salespeople through an onboarding process over the first few weeks or months, and maybe a sales training course or two, and that would be it. Sales Training and the “Soft Stuff”.

Training 178
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Essential Aspects of Sales Training

Integrity Solutions

What Is Sales Training? Sales Training – at its heart – should be about learning to uncover and identify customer needs, thus creating value and providing service. And this is where sales training should spend the largest proportion of its focus. Why are you doing the training? What role will managers play?

Training 130
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Are your sales training efforts keeping up with customer expectations?

Integrity Solutions

The question is, are sales training efforts keeping up? In the past, it’s possible that you could have gotten away with putting new salespeople through an onboarding process over the first few weeks or months, and maybe a sales training course or two, and that would be it. Sales Training and the “Soft Stuff”.

Training 100
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The Edge That Will Help Sales Leaders Get Ahead

Integrity Solutions

Our research revealed a few reasons: Lack of senior executive sponsorship : “Managers not held accountable for coaching” was one of the top obstacles to providing more coaching. Sales managers’ perspectives : “Managers are too busy” (67%) and “Managers don’t know how to coach” (55%) were other top obstacles.

Sales 192