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Our research revealed a few reasons: Lack of senior executive sponsorship : “Managers not held accountable for coaching” was one of the top obstacles to providing more coaching. Sales managers’ perspectives : “Managers are too busy” (67%) and “Managers don’t know how to coach” (55%) were other top obstacles.
For your salespeople, this means they’re now not just leading a sales call; they’re managing a customer experience. Productknowledge and selling skills, by comparison, are much less predictive of sales success. The biggest challenge of virtual selling is distraction. We all know how strong the pull to multitask can be.
What are hiring managers looking for today? Well, they want to believe that the candidate they’re talking to has some kind of sales ability, has industry knowledge, has really good communication skills being the most important thing are long gone. How to stand out as a medical sales candidate? But the job was gritty.
In our study of 200+ sales organizations , 84% of respondents told us that “Achievement Drive” contributes as much or more to a salesperson’s performance as sales skills or specific productknowledge. An essential component of that strategy is sales managers who are skilled at and committed to regular coaching.
It’s a good bet that your training encompasses things like selling skills, productknowledge and the ability to have effective conversations with customers. Beyond selling skills and productknowledge, however, is another, more influential driver of sales success , and it’s one that many organizations completely overlook.
Selling skills, techniques and productknowledge are important, but negative beliefs and mindset issues can override it all. This means your managers’ dedication to coaching is just as important as the sales training you provide. What about your managers? Sound familiar? It is also paramount for sales retention.
Originally published on The Sales Management Association. If you’ve been in a sales management position for any length of time, it’s not even news. We recently conducted a research project in partnership with the Sales Management Association to try to get to the bottom of that question. By Mike Esterday.
The complexity of managing vast amounts of product information, engaging with increasingly informed healthcare professionals, and adhering to strict regulatory requirements has made traditional sales methods less effective. In today’s rapidly evolving digital landscape, pharmaceutical sales teams face unparalleled challenges.
. On the surface, account management and sales have a similar set of goals: build strong relationships with clients and increase profitable revenue. What is Account Management? Account management is a client-facing, post-sale role. Account managers keep customer service and customer success top of mind. What is Sales?
The problem is, in some cases, the attitudes and behaviors of managers only reinforce that negative perception. Mindset, attitudes and beliefs often take a back seat to things like simple productknowledge, sales techniques and CRM and outbound activity management. It’s not surprising that few people today want that job.
In this article we cover the career progression of a medical device sales manager. Medical device sales managers want candidates that have strong outside B2B sales experience. The position may be referred to as territory manager, account manager, product specialist, sales representative, territory manager, etc.
Originally published on The Sales Management Association. If you’ve been in a sales management position for any length of time, it’s not even news. We recently conducted a research project in partnership with the Sales Management Association to try to get to the bottom of that question. By Mike Esterday.
If they learn how to ask questions first, though, they can offer a product that meets the need, thus solving a problem (or helping) the customer. Lack of productknowledge. It’s only natural that an associate who’s not familiar with certain products isn’t going to open up the opportunity for a discussion about them.
Against the backdrop of The Great Resignation, it’s something sales leaders and talent management leaders have to address head on, especially since burnout is now the number one reason people are quitting. It could be a problem with the sales process or time management skills. What causes sales burnout?
Check your self-talk: In a survey we conducted with the Sales Management Association, 84% of sales leaders responded that achievement drive — that is, your passion, motivations, sense of mission about accomplishing goals and belief in yourself that you can achieve more — was equal or more important than productknowledge or skills when it comes to (..)
The Fundamental Element Sales Training Often Overlooks Sales training is often deployed with a focus on productknowledge, process, selling skills and techniques. Emphasize consistent coaching by managers. These are important, but they only address one small part of what drives sales success.
Unfortunately, managers and salespeople alike usually end up frustrated when the needle still won’t seem to budge. Productknowledge and sales tactics are important, but they’re simply not enough. Bringing beliefs into congruence is powerful because it releases achievement drive.
In our survey of 200+ sales organizations , 84% of respondents told us that “Achievement Drive” contributes as much or more to a salesperson’s performance as sales skills or specific productknowledge. Another essential component of that strategy is sales managers who are skilled at and committed to regular coaching.
A poor view of selling is not as immediately obvious as poor productknowledge, weak selling skills or a misguided sales strategy. But the impact can be very frustrating for managers and sales reps alike as they struggle to decipher the reasons why the rep that showed so much promise continues to underperform.
Beyond selling techniques and productknowledge and the latest and greatest sales enablement tools, the intangibles and inner motivations are what will help you jump start your sales journey and build it into a thriving, rewarding career. “That’s why community’s important.”
A top-notch sales management team is as pivotal - if not more important - to sales success as top-notch salespeople. Sales management excellence "killer mistakes" such as. Promoting top sales reps into sales management positions. Neglecting to provide sales coaching training for sales managers.
Typically decision makers take into consideration several metrics to calculate the compensation, like general sales against the target, productknowledge followed by the subjective judgment of sales managers, product mix and strike rate. However, revealing those metrics takes time as they undergo double visits, cluttered.
Are you hiring someone with “farming” and account management success but hoping they’ll magically become “hunters” for you? Too many salespeople are brought in and either left to sink or swim or to drown in a fire hose of product and CRM information. This applies in sales as well.
Unfortunately, managers and salespeople alike usually end up frustrated when the needle still won’t seem to budge. Productknowledge and sales tactics are important, but they’re simply not enough. Bringing beliefs into congruence is powerful because it releases achievement drive.
ProductKnowledge We talk all the time about being able to memorize and repeat product features & benefits is not selling. Time Management Skills Let’s face it — all of this is a lot! By breaking the process down into smaller chunks, it becomes more manageable and less overwhelming.
All the productknowledge, core selling skills, time and CRM management capabilities are far less impactful to the ultimate success of a salesperson than their core attitudes, beliefs, values and motivations. What role will managers play? The most important variable in the success of any salesperson is themselves.
It takes more than productknowledge and a script to help someone be customer-focused. Your leaders and managers play a critical role in making sure you have alignment and accountability for excellent customer service at every customer touchpoint. Training, values and the overall culture need to be aligned and interconnected.
In this blog post, we will explore various tips and examples to help you create a standout medical sales rep resume that grabs the attention of hiring managers in the medical sales industry. As a medical sales representative , you are responsible for promoting and selling medical devices or products to healthcare professionals.
When outsourcing product manufacturing and testing, those working in quality assurance and compliance must ensure that partners who are contracted to perform services demonstrate sufficiency in several areas to meet standards held by regulatory authorities.
No wonder sales managers are worried about whether they have the teams in place to recapture lost ground and take advantage of a rebounding economy. You can teach salespeople all the productknowledge and selling techniques in the world, but that’s not going to make buyers trust them. Customer expectations are higher than ever.
From a management perspective, what happens is that you see managers who begin to believe that they can lead their team from behind their desks. Our sales managers are not out in the field working side by side collaboratively with our sales teams.” Your services help managers have better relationships with their teams.
It enhances their productknowledge, understanding of customer needs, communication skills, negotiation techniques, and ability to navigate complex sales processes. Incorporate modules on productknowledge, competitive analysis, market trends, customer segmentation, sales techniques, regulatory compliance, and ethical considerations.
It’s a never-ending process that we need to nurture, foster and manage. At the end of the day, customers value organizations for not just the products they provide but the service they receive throughout the customer journey. Managers have to coach and set expectations around a customer-focused approach.
Click To Tweet I always try to leave myself with a good contact in the office, whether it’s an MA, an office manager, or somebody I can almost be on a texting level with where I don’t have to call, be on hold, and go through, “Click three for this person.” It’s productknowledge too in any sales type of position.
Contact Rep-Lite For Unmatched Talent Management! These types of medical sales certifications can cover medical terminology, sales techniques, compliance, and productknowledge. ProductKnowledge There are layers to productknowledge that should not be taken for granted.
In medical sales, ongoing learning is invaluable as it ensures sales representatives stay abreast of industry advancements, new product developments, and evolving healthcare trends. Continuous learning enhances productknowledge, sharpens communication skills, and fosters adaptability in a dynamic field.
Medical sales rep salaries will change depending on geographic location, experience level, and of course the category of products that are being sold. On average sales representatives have more than 300 accounts to manage and spend close to four days a week in the field. If
Prospective HCPs benefit from more prepared account managers, salespeople benefit from actively becoming better sellers, and your organization benefits from more sales, stronger client relationships, and more motivated salespeople.
If you manage a sales team in the wholesaler and/or distributor industries you’ll benefit from distributor sales training. Here are four specific advantages your team will enjoy: Enhances Sales Performance When reps have deep productknowledge and grasp advanced sales techniques, they’ll close more deals.
Balancing client meetings, productknowledge updates, and administrative tasks with personal life commitments can lead to burnout and strained relationships. It’s vital as it ensures overall well-being, productivity, and job satisfaction.
Workload is measured in time and effort required to adequately manage all accounts in a given territory. Tracking performance against value metrics you set for each territory and rep gives management understanding into territory performance overall. Many companies sell a large number of products across many different product lines.
This requires the sales representative to stay up-to-date with the latest advancements in healthcare products and technologies. Plus, many jobs in medical sales offer a degree of autonomy, allowing the sales representative to manage their schedules and sales strategies. Some companies may also offer car allowances or company vehicles.
In this post, we’ll cover the fundamentals of door to door selling, share some tips for success, and talk about technology that can help sales teams and managers achieve their objectives. They are strategic about prospecting and manage their time well. Master the Product. Excellent productknowledge is paramount to your success.
Solution: Training should cover productknowledge, sales techniques, and customer engagement strategies. Marketing Manager, Quantified Becky Susko Meet Becky Susko: Marketing Manager at Quantified.ai. Utilize AI-powered training platforms to deliver personalized learning paths and track progress.
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