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Is Your Contact Center Training Missing These Things?

Integrity Solutions

Time spent in contact center training learning new tools could be coming at the expense of strengthening their relationship-building skills. We know they’re getting training and being held accountable to meeting minimum activity levels. The post Is Your Contact Center Training Missing These Things?

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Mastering Medical Proficiency: Crafting Competency-Based Training Programs in Healthcare

Infuse Medical

Competency-based training healthcare is a novel method emphasizing on the acquisition of the exact skills and information required for healthcare professionals to perform in their positions. Importance Competency-based training has a major effect on healthcare.

Training 130
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Organizations Pay a High Price for Poor Communication Skills

Integrity Solutions

How many job descriptions mention “strong communication skills,” in one form or another? But the reality is, many people won’t come to the role with the interpersonal skills required to succeed in today’s increasingly collaborative environment. None of this is news to business executives or even to most hiring managers.

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How to Select the Best AI-Powered Sales Training

Quantified

Technology, specifically artificial intelligence (AI), could be the ally you need to create effective training and coaching experiences at scale for your sales representatives. Even though not all AI sales training solutions perform the same, the power of AI will undoubtedly lead to better results for both individuals and teams.

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Keys for Building and Improving a Culture of Sales Training

Quantified

No matter how you approach your sales training process, the goal remains the same: build a company culture of efficient self-management towards the company’s goals. So far, traditional sales training systems are either overly focused on hard skills, thinking them easier to measure, or on soft skills in vague and subjective ways.

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Financial Advisors and Body Language

Authentic Influence Group

Working in any customer related field takes interpersonal skills, but in the finical sector, customers need to trust you with their hard-earned money. Improve your financial advisor skills today! Clients want to see a relaxed confident financial advisor that is genuinely interested in them and clearly wants to help.

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Financial Advisors and Body Language

Authentic Influence Group

Working in any customer related field takes interpersonal skills, but in the finical sector, customers need to trust you with their hard-earned money. Improve your financial advisor skills today! Clients want to see a relaxed confident financial advisor that is genuinely interested in them and clearly wants to help.