Sat.Jul 28, 2018 - Fri.Aug 03, 2018

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5 Principles for Setting Expectations in Your Sales Organization

The Brooks Group

In order for the members of your sales team to be successful, they must know exactly what defines “success” in your organization. It’s critical for sales leaders to establish and communicate expectations with their sales reps early on, and enforce them on a continual basis. Setting Expectations - Start Early and Involve Your Team Members. You should begin setting expectations and introducing new hires to your company culture during the onboarding process (ideally in the employee’s first few days

Sales 56
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5 Steps For Contact Centers to Put the Customer In Focus

Integrity Solutions

By Bruce Wedderburn Over the past few years, contact centers have dramatically increased investments in emerging and disruptive technologies to help improve key efficiency metrics. Developments like AI, data analysis and other technologies are heralded for their ability to enhance contact center efficiency by, for example, automating routine tasks and routing callers to agents.

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6 Tips to Make Your National Sales Meeting Ridiculously Productive

The Brooks Group

It comes every year, and still it always seems to sneak up on us: the National Sales Meeting. From creating the meeting agenda, booking the convention center, deciding on a meeting theme, and identifying a keynote speaker –there’s a lot to be done. But if you truly want your national sales meeting or sales kickoff meeting to be a success, you need a solid action plan.

Sales 45
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5 Steps For Contact Centers to Put the Customer In Focus

Integrity Solutions

The human touch is more critical than ever in a contact center environment that is being increasingly driven by technology. By Bruce Wedderburn Over the past few years, contact centers have dramatically increased investments in emerging and disruptive technologies to help improve key efficiency metrics. Developments like AI, data analysis and other technologies are heralded for their ability to enhance contact center efficiency by, for example, automating routine tasks and routing callers to

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AI in Marketing & Sales: Today’s Tools, Tomorrow’s Potential

Speaker: Kevin Burke

AI is reshaping marketing and sales, empowering professionals to work smarter, faster, and more effectively. This webinar will provide a practical introduction to AI, focusing on its current applications, transformative potential, and strategies for successful implementation in your organization. Using real-world examples and actionable insights, we’ll examine how businesses are leveraging AI to increase efficiency, enhance personalization, and drive measurable results.