Sat.Jul 20, 2019 - Fri.Jul 26, 2019

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Customer Engagement With A Human Touch Is A Powerful Thing

Integrity Solutions

When call center and customer service teams are trained to recite from a script, they spend more time talking about products than listening for cues, asking the right questions and creating true customer engagement. Each year, Customer Contact Week (CCW) provides a good opportunity to get a pulse of the trends, possibilities and challenges of leading contact centers and customer experience organizations.

Training 162
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3 Oddball Sales Motivational Tactics That Work

The Brooks Group

This guest post comes from Dan Tyre , Sales Director at HubSpot. Dan is skilled at inbound marketing, inbound sales, inbound service & building a culture of personal responsibility and achievement. His goal for the next 30 years is to do the most good in the universe. HubSpot is well known for its fun and light-hearted culture. We have beer on tap.

Sales 75
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How pharma marketing can stay ahead of the evolving customer journey

pharmaphorum

Overview Join our live webinar taking place on Tuesday 23rd July at 16:00 BST / 11:00 EST / 08:00 PST. Customer journeys in pharma are changing, with important implications for the marketing supply chain. How can pharmaceutical marketers capitalise on this trend and free up budget to invest in additional marketing channels? Focus New developments in data and digital are changing traditional customer journeys and forcing pharmaceutical companies to evolve in order to keep up.

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Employee Spotlight: Alana Titzler

Clarify Health

1. What is your position at Clarify and what do you do? As a Senior Data Analyst, I focus on the development, management, and delivery of Clarify’s data offerings. I work closely with many of our internal teams, diving into the nitty-gritty of our data assets to deliver insights. 2. What excites you most about Clarify? I’m most excited by Clarify’s commitment to creating positive change in the healthcare space.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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A Few Ways Great Sales Leaders Enable More, Better, Faster Selling

The Brooks Group

This guest post comes from Victoria Young. Victoria has over 10 years of experience in digital strategy for the launch of innovative experiences for global products in consumer technology, including uberPOOL and Facebook Live. She is currently working in Product Innovation at Netflix. Previously she has worked at HubSpot , Google, JWT Digitaria, and Disney in sales and marketing.

Sales 45
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Employee Spotlight: Alana Titzler

Clarify Health

1. What is your position at Clarify and what do you do? As a Senior Data Analyst, I focus on the development, management, and delivery of Clarify’s data offerings. I work closely with many of our internal teams, diving into the nitty-gritty of our data assets to deliver insights. 2. What excites you most [.].