January, 2013

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Airlines: The Ultimate Example of Gamification

The Brooks Group

We all become enamored with a new concept every now and then. It's practically predictable that a buzzword will come along and grip everyone in an industry for a year-or-so. Right now, in our line of work, the "hot" concept is gamification. Our industry has fallen in love with the concept of Gamification. When I say our "industry," I'm talking about the network of consultants, sales trainers, speakers, and software developers serving salespeople, sales managers, sales leadership, and sales dep

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