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Customer Service Training: Empowering A Service Mindset

Integrity Solutions

Today, the organizations that are delivering a superior customer experience are proving just how outdated that perspective is. Their emphasis customer service training delivers end-to-end service excellence that is driving strong loyalty, competitive differentiation and direct revenue generation.

Training 106
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Personalization In Sales Leads To Increased Loyalty and Repeat Business

Integrity Solutions

Mastering the human side of selling is key to sales success, but what does phrase that mean exactly? At its essence, humanizing the sales experience is really about personalization. The desire for a personalization in the sales experience has only grown in recent years. Always lead with compassion and empathy.

Sales 104
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When To Merge Your Sales And Post-Sales Teams And How To Do It

CloserIQ

How To Marry Sales And Post-Sales. We had to train people for new roles and get them accustomed to a new timeline. One of the trickier parts was training the hunters to become farmers, too. Past sales experience is nice, but it’s not necessarily the most important factor. Making It Work.

Sales 66
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Job Tips From Medical Device Sales Pinterest

Medical Sales Authority

Medical sales requires closing business. Pharmaceutical sales is a softer sale. This means a sales reps has to take a different approach. Pharmaceutical reps are trained to regurgitate the details and benefits of a drug. This does not work very well in medical device sales.

Sales 52
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Common Misconceptions About Medical Sales

Cesare Ferrari

As a result of the complexity of medical sales, Pharma, and on a smaller scale MedTech companies invest significant resources into the sales force. Sales force training in my opinion is a key investment. Especially in medical sales, this is not true; even lifesaving products need to be supported in the market.

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Creating a Sales Mindset in Customer Service Settings

Integrity Solutions

For many people, “sell” is still a four-letter word—and definitely not something they want to be associated with. People’s view of selling has been shaped for years based on what they see portrayed in the media and also from personal sales experiences they’ve had themselves.

Sales 52
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What Makes A Good Medical Sales Rep With Rob Bahna

Evolve Your Success

I’ve had the opportunity to train over 1,500 in a variety of different training programs. Did your experience consist of both inside and outside sales experience? Let’s jump into what makes a good sales professional. I believe training is an ongoing thing. It’s not an event.