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Digital transformation is introducing a vast array of sales technology systems and tools into the sales process, from the CRM to quoting software to AI applications that provide cues during calls and everything in between. There’s also the question of what that onboarding and training time is being used for.
How It Works: Showpad seamlessly integrates with existing CRM systems, allowing for streamlined operations and enhanced data-driven decision-making. Enhanced Training and Onboarding: Showpad’s interactive training tools are designed to boost productknowledge and ensure compliance.
Are you helping people build up confidence in themselves and what they’re capable of as much as you’re helping them build up their ability to recite productknowledge and use their CRM system? Think about what your organization focuses on when it comes to sales development. The Right Questions Create Contagious Confidence.
Mindset, attitudes and beliefs often take a back seat to things like simple productknowledge, sales techniques and CRM and outbound activity management. If you’re looking to attract, develop and retain great salespeople, you have to build a culture where people feel good about what they do and are providing customers every day.
Digital transformation is introducing a vast array of sales technology systems and tools into the sales process, from the CRM to quoting software to AI applications that provide cues during calls and everything in between. There’s also the question of what that onboarding and training time is being used for.
The Fundamental Element Sales Training Often Overlooks Sales training is often deployed with a focus on productknowledge, process, selling skills and techniques. These are important, but they only address one small part of what drives sales success. Knowing how to sell, on its own, doesn’t make someone a star salesperson.
Medical Device Sales Rep Medical device sales reps need deep productknowledge and understanding of how it will be used clinically. There are many areas of medical sales, and they all have different responsibilities, pay rates, and structures.
In medical sales, ongoing learning is invaluable as it ensures sales representatives stay abreast of industry advancements, new product developments, and evolving healthcare trends. Continuous learning enhances productknowledge, sharpens communication skills, and fosters adaptability in a dynamic field.
This ramp-up period should involve a mix of: Deep productknowledge and regulatory training Sales tool onboarding/training (including CRM onboarding , etc.) Plus, how showing the value of using an outside sales CRM will help solidify the new reps’ success moving forward.
Productknowledge At the heart of medtech sales is a deep understanding of the products and solutions you are offering. Proficiency with CRM systems and other sales technology is a valuable asset. However, success in this competitive field requires a unique set of skills and attributes.
Here are four reasons you should invest in this kind of sales training: Enhances ProductKnowledge and Confidence As mentioned above, the best manufacturing sales training includes information about the products and/or services its reps are asked to sell. Once reps have deep productknowledge, they’ll be more confident.
Revolution in the Pharma World: Tracing the Evolution of Pharmaceutical Sales Training Historical Context: From Door-to-Door to Digital "The Journey of Pharma Sales Training: A Look Back in Time" Remember the good old days when pharmaceutical sales training meant memorizing product details and perfecting the art of door-to-door sales?
Are you helping people build up confidence in themselves as much as you’re helping them build up their ability to recite productknowledge and use their CRM system? Think about what your organization focuses on when it comes to sales development. The right questions create contagious confidence.
Here are four specific advantages your team will enjoy: Enhances Sales Performance When reps have deep productknowledge and grasp advanced sales techniques, they’ll close more deals. Well-trained reps have deep productknowledge and understand the nuances of successful selling. What about task automation software
These types of medical sales certifications can cover medical terminology, sales techniques, compliance, and productknowledge. Armed with an enhanced understanding of the industry, and paired with product-specific certifications, medical sales representatives can meet the industry benchmarks for medical sales rep requirements.
Enhanced ProductKnowledgeProductknowledge is an increasingly important aspect of sales, especially in the B2B market. Less attention goes to continually training reps, providing new productknowledge, and giving your sales team resources for the newest sales strategies and tactics.
As training and development professionals, you need to provide a well-rounded program that covers everything from productknowledge to communication skills, and from CRM software training to negotiation tactics.
Master the Product. Excellent productknowledge is paramount to your success. Actionable tip: Practice explaining your product’s features and benefits to someone who knows nothing about it (a friend or family member, for example)Then ask what questions they have or if they have feedback on your presentation.
All the productknowledge, core selling skills, time and CRM management capabilities are far less impactful to the ultimate success of a salesperson than their core attitudes, beliefs, values and motivations. Is it focusing primarily on intellectual issues, like productknowledge and sales techniques?
For example, rather than a traditional leader board hanging in a corporate office, a "gamified" contest would add badges and points to a CRM dashboard. We've also recently rolled out the IMPACT Summit Challenge, which is a one-day selling simulation that reinforces sales skills and develops both industry and productknowledge.
Many companies sell a large number of products across many different product lines. In this case, it might make sense to divide sales territories by product lines so that reps can specialize and gain deep productknowledge. CRM is a significant source for successful sales territory planning. By industry.
These teams not only drive product sales but also build lasting relationships with healthcare professionals, helping deliver innovative medical solutions to those who need them most. The key to a high-performing team includes clear communication, deep productknowledge, and adaptability to changing market needs.
Source: Lucidchart Develop an Effective Product Training Program Once you have mastered hiring sales reps, these reps will need to be trained. Every medical device sales rep should know the product like the back of their hand. Prospects and customers are looking for in-depth productknowledge from your medical device sales reps.
What’s more, they expect you – the salesperson – to surpass that knowledge and provide them with insights they’ve missed during research. . Even if customers don’t rate you on your productknowledge, they may still require you to provide advanced insights to them. . Unfortunately, there aren’t many moments like that in your day.
They meet with customers face-to-face to provide product information and education. Therefore, outside sales reps need to have strong productknowledge and be able to think on their feet. For example, you can use a CRM system to assign leads to specific reps and track their progress.
Lack of Training and ProductKnowledge Sales reps are often expected to sell highly complex medical products that require deep technical knowledge. Insufficient training or onboarding programs leave reps ill-prepared to answer detailed customer questions or differentiate their products effectively.
Sales Recordkeeping: Maintaining accurate records of sales activities, customer interactions, and progress in a customer relationship management (CRM) system. ProductKnowledge: A deep understanding of medical products, healthcare industry regulations, and relevant medical terminology.
SKOs are the perfect opportunity to equip the team with this critical knowledge. Why Product Education is Essential In highly competitive industries like life sciences or technology, productknowledge is a crucial differentiator.
By identifying areas for professional development, gaps in productknowledge, or resource constraints, you can devise the ideal sales strategy to enhance your team’s performance.
Sharpen your skills by understanding your client’s needs, conveying the value of your products, and finding mutually beneficial solutions. ProductKnowledge and Demonstrations In-depth productknowledge will be your strongest asset in the field.
What’s more, they expect you – the salesperson – to surpass that knowledge and provide them with insights they’ve missed during research. . Even if customers don’t rate you on your productknowledge, they may still require you to provide advanced insights to them. . Unfortunately, there aren’t many moments like that in your day.
Mindtickle MindTickle is another conversation intelligence is a sales coaching tool that helps reps increase productknowledge and change behavior. This platform seamlessly integrates with your team’s CRM and captures and analyzes all of the customer calls, emails, and meetings.
Industry Knowledge : A good grasp of the industry or market in which the client operates is important for developing relevant and effective strategies. Technology Proficiency : Proficiency with sales-related software and tools, including CRM systems and sales analytics, is often required.
Then perform a productknowledge and skills gap analysis. These tools provide valuable insights through analytics and allow for personalized outreach to customers to enhance the effectiveness of the sale of a product or service. This is how Rep-Lite successfully matches our employees to organizations.
The best AI-powered sales role-play exercise and coaching platforms can also record live video presentations while integrating with customer relationship management (CRM) tools, sales enablement applications, and familiar video conferencing platforms, Microsoft Teams, Zoom, and Google G-Suite.
ProductKnowledge First, your sales reps and/or field techs need intimate knowledge of the products they sell. For example, a CRM software will help them organize prospect information. And engagement software will help them interact with prospects in productive ways. Ignore them at your own peril!
ProductKnowledge: Medical sales consultants must have a deep understanding of the products, services, and technologies they are selling to effectively communicate their value to healthcare organizations. A B2B medical sales consultant must help the sales team engage effectively with these stakeholders.
ProductKnowledge : In-depth knowledge of the pharmaceutical products you represent is essential. Technology Proficiency : Familiarity with customer relationship management (CRM) software, electronic health records, and other digital tools can be advantageous for tracking customer interactions and sales data.
Assess productknowledge. This is a no-brainer, but if your sales team is knowledgeable about your product, it will be easier to talk confidently with prospects about it. By integrating the coaching platform with your CRM, you can see how specific performances impacted sales. 4) Reporting features.
Essential Feature #2: Capability Analytics in Multiple Aspects of Sales Rep Performance Sales managers often rely on in-person observation of sales calls to assess communication skills, adherence to standard sales processes, productknowledge, and the representative’s understanding of their client’s needs.
ProductKnowledge Imagine this: A customer asks you a question about your product, and you freeze like a deer (well, in this case maybe 'anak kambing') in headlights. Knowing your product inside out saves you from that nightmare. Stay open to new tools like CRM software or even social media platforms for lead generation.
Structured Interview Process: Use open-ended interview questions that evaluate both soft skills (communication, empathy) and hard skills (territory management, productknowledge). Once the right candidates are identified, a meticulous onboarding plan ensures rapid productivity. Incorporate these nuances into your KPI targets.
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