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Customer Engagement Strategies for Pharma Marketing

Pharma Marketing Network

Introduction In 2025, the pharmaceutical industry finds itself in the midst of a digital transformation, where trust and personalization are more important than ever. Pharma brands are no longer competing solely on productstheyre competing on relationships. How do brands measure engagement success?

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Agile Deployment: Embracing AI-Powered CRM for Modern HCP Engagement

Close-Up CRM

The pharmaceutical industry is going through a transformative period when it comes to engaging with healthcare providers (HCPs). While digital channels are gaining traction, there’s an interesting paradox HCPs still place immense value on face-to-face interactions with pharma reps.

CRM 52
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Case Study: Powering Pharmaceutical Reps' Sales

Storyvine

Problem: Ongoing trends in healthcare were already making sales rep access to HCPs challenging, but COVID has made access to HCPs nearly impossible. Moving forward, no one expects a return to open access, and pharmaceutical companies are seeking ways to pitch their products in a digital landscape.

Sales 52
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How to Get into Pharmaceutical Sales

Rep-Lite

Getting into pharmaceutical sales and selling pharmaceutical products may require patience and persistence, but for individuals with the right qualifications and a passion for the field, it can be a rewarding and financially lucrative career. What is Pharmaceutical Sales? Why Pursue a Career in Pharmaceutical Sales?

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Pharmaceutical Sales Training: Mastering the Art of Modern Pharma Sales

Contrarian Sales Techniques

Did you know that a well-trained pharmaceutical sales rep can be the driving force behind a healthcare provider's decision-making process? In the complex world of pharmaceuticals, it’s not just what you sell, but how you sell it. It's the secret sauce to thriving in the pharma industry. That’s right.

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How the strategic use of multiple customer engagement channels makes pharma reps more effective

Veeva

Since the start of COVID-19, pharmaceutical companies across the Asia Pacific life sciences industry have been using all possible channels to reach their customers – unable to continue with only face-to-face interactions. Veeva is a leading provider of cloud solutions and consulting services to the global life sciences industry.

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How the Pandemic Transformed HCP Engagement for Pharma Companies in India

Veeva

The findings presented here are based on pharma sales rep activities that were captured in Veeva CRM between 1 January 2020 and 5 April 2021. Before COVID-19, pharmaceutical sales reps had been accustomed to meeting HCPs in person. Emergence of digital. Will the HCP engagement model return to face to face?

Pharma 52