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AI in Pharma CRM: Revolutionizing Sales Execution and Engagement 

Close-Up CRM

With the rapid evolution of healthcare needs and the increasing pressure to deliver value-driven outcomes, AI-powered CRM systems have emerged as a game-changer. By integrating AI into CRM systems, organizations can analyze large volumes of data, predict trends, and deliver personalized customer experiences.

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How to Choose a Good Healthcare CRM

Referral MD

While electronic health records (EHRs) allow us to respond to some of these demands, we have entered into a new era of managing patient satisfaction and providing them with the kind of customer service they demand through customer relationship management (CRM) platforms. What Is a CRM?

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What is Data-Driven Marketing in Pharma

Pharma Marketing Network

HCP-Level Data This includes information about a healthcare providers specialty, prescribing patterns, affiliations, continuing education interests, and engagement history. Verified NPI (National Provider Identifier) targeting ensures messages reach the intended physician or clinician.

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Choosing the Right Pharmaceutical Marketing Company: Strategies for Pharma Success

Pharma Marketing Network

A pharmaceutical marketing company does more than run adsit builds connections between your brand, healthcare providers (HCPs), and patients. Can they navigate FDA guidelines, OPDP (Office of Prescription Drug Promotion) regulations, and ensure your campaigns are compliant? Look for results that align with your goals (e.g.,

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EXPERT on Call: AI, Health Data, and Omnichannel

PM360

AI assists in analyzing patterns, while omnichannel strategies ensure that content reaches healthcare providers (HCPs) and patients at the most impactful moments. A robust customer relationship management (CRM) system with ML and AI capabilities is essential for managing and executing these automated efforts.

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Strategies For A Pharma Ad Ban on TV

Pharma Marketing Network

Television ads, in particular, have played a key role in promoting prescription medications, from cholesterol-lowering statins to GLP-1 receptor agonists like Ozempic. Pharma brands can build patient and physician engagement by leveraging: Patient CRM databases for personalized outreach. In the U.S.,

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Digital Marketing Strategies Pharma Marketers Should Prioritize in 2025

Pharma Marketing Network

Similarly, healthcare providers expect personalized, timely communications that complement their clinical priorities. Using CRM platforms like Veeva or Salesforce Health Cloud can help deliver targeted messaging, while automation tools can manage timing and sequence. How can we measure the ROI of our digital marketing?