The Evolution of Analytics in CRM: Trends and Best Practices for 2025 and Beyond
Close-Up CRM
NOVEMBER 8, 2024
As the world of Customer Relationship Management continues to change at breakneck speed, analytics, and business intelligence (BI) have become critical components for organizations seeking to gain a competitive edge. The Shifting Paradigm of Analytics in CRM The role of analytics in CRM has undergone a significant transformation.
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