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AI in Pharma CRM: Revolutionizing Sales Execution and Engagement 

Close-Up CRM

With the rapid evolution of healthcare needs and the increasing pressure to deliver value-driven outcomes, AI-powered CRM systems have emerged as a game-changer. By integrating AI into CRM systems, organizations can analyze large volumes of data, predict trends, and deliver personalized customer experiences.

CRM 52
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Are you moving to more of an omnichannel marketing approach?

Pharma Marketing Network

Introduction In todays competitive pharmaceutical landscape, marketing strategies must evolve to meet changing customer expectations. With healthcare providers (HCPs) and patients engaging across multiple digital and offline touchpoints, pharma brands that fail to adapt risk losing valuable market share.

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10 Innovative Trends in Pharma Marketing: Strategies for Industry Success in 2025

Pharma Marketing Network

As we approach 2025, emerging trends are reshaping how the industry engages with patients and healthcare providers. With advancements in technology, increasing competition, and changing patient expectations, pharma marketers need to stay ahead of the curve. In pharma, respected healthcare influencers can be powerful allies.

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EXPERT on Call: AI, Health Data, and Omnichannel

PM360

AI assists in analyzing patterns, while omnichannel strategies ensure that content reaches healthcare providers (HCPs) and patients at the most impactful moments. A robust customer relationship management (CRM) system with ML and AI capabilities is essential for managing and executing these automated efforts.

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How to Choose a Good Healthcare CRM

Referral MD

While electronic health records (EHRs) allow us to respond to some of these demands, we have entered into a new era of managing patient satisfaction and providing them with the kind of customer service they demand through customer relationship management (CRM) platforms. What Is a CRM?

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ReferralMD Expands Digital Front Door with Conversational AI Patient Registration & Intake

Referral MD

The Patient Registration & Intake Solution, powered by conversational AI, reimagines how patients engage with healthcare providers. Health systems, health centers, practices, and payers can streamline processes, decrease patient leakage, boost patient satisfaction, and improve communication between providers and patients.

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Pharma Marketing Strategies That Work in 2025: Digital, Data, and Beyond

Pharma Marketing Network

To stay competitive, teams must reframe their approach to brand storytelling, targeting, and value delivery. Key Trends Disrupting Healthcare Marketing To stay ahead, pharma marketers must recognize the industry trends reshaping the field. For pharma marketing executives, this means traditional planning models may no longer suffice.