article thumbnail

5 Trends in the Pharmaceutical Industry in 2021

Salesforce

A customer relationship management (CRM) platform built for healthcare and life sciences with AI capabilities can connect to existing systems while engaging with a broad range of customer stakeholders. Deliver personalized engagements and support programs to help patients navigate their health journey. Does such a system exist?

article thumbnail

PM360 2024 Innovative STARTUPS: Courier Health

PM360

Courier Health Powered by machine learning AI, Avalere Courier Health was founded in 2021 with the goal of revolutionizing the biopharma landscape with its groundbreaking patient-focused customer relationship management (CRM) platform.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How AI Can Help Medical Science Liaisons Juggle Their Ever-Growing Responsibilities

PM360

In fact, the pharmaceutical industry’s development pipeline has reached an all-time high of 20,109 products under active development at the end of January 2022, an increase of 500 from 2021. Congressional Budget Office, “R&D in the Pharmaceutical Industry” by David Austin and Tamara Hayford (April 2021). The Right Stuff.

article thumbnail

10 New Solutions, Strategies, and Devices to Boost Adherence

PM360

According to an August 2021 report from the Business Research Company , after experiencing a decline in 2020 due to pandemic, the medication adherence market is expected to recover and grow at a compound annual growth rate (CAGR) of 11.4% from 2021 and reach $4.2 ACT ICS Patient Relationship Management. billion in 2025.

article thumbnail

How the strategic use of multiple customer engagement channels makes pharma reps more effective

Veeva

This rose significantly to 332,881 by Q3 2021 as the pandemic continued. In Q4 2021 when some face-to-face interactions returned, the number reduced only to 289,511. MCCPs , part of Veeva’s Customer Relationship Management (CRM) tool, enable users to view call goals for each target account, and record progress toward those goals.

article thumbnail

Sales Readiness Checklist

Quantified

It was expected that by the end of 2021, 58% of the sales force could operate virtually (up from 24% pre-pandemic). A third of CSOs reported they were permanently transitioning some or all field sellers to virtual roles by 2021, and another third said they were considering it. 4) Reporting features.

Sales 52
article thumbnail

Navigating the Future of Medical Device Sales: Insights, Evolution, and Talent Acquisition Strategies

Rep-Lite

Implementing CRM Systems Customer Relationship Management (CRM) systems act as the backbone of sales operations. 2020 was a year of growth and learning for the company, leading to exciting new opportunities in 2021 and beyond. Looking to the future, C2Dx Inc.

Sales 52